Contact Us

The easiest way to contact us is to use the form at the end of this page.

Please send us any questions, comments or concerns. We welcome all correspondence and feedback. 

You can also contact us at the following email address:

Or send us a message on FB Messenger at:

TOLL-FREE USA: (800) 211 4598 please leave a message with your order number or email address.



Mandala Philosophy E-Quality Trade Fulfillment Center:
1222 F Ave SE
Unit B
Hickory, NC 28602

Mandala Philosophy is a division of E-Quality Trade
Headquarters: Via E. Pozzo 31, 06126 Perugia, Italy
[VAT 03433470543 | REA PG294212]

TEL: +39 075 5727496 – +39 331 2752644

Response Times & Scope of Support

Between normal business hours on Monday and Friday you can usually expect a reply in 24 hours or less. Support is generally unavailable on the weekends, and tickets received on Friday are usually handled the following Monday.

Support tickets are answered in the order in which they are received, oldest first.
Every time you send an email your ticket is bumped to the back of the queue.

For questions regarding shipping, returns and refunds please first check our FAQs page HERE.

To track your order click HERE.

Real Time Web Analytics